Reduce Downtime.

Optimize Performance.

Scale Your Business.

 

Professional Remote Management for Servers, Networks, & CCBoot/iCafeCloud

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Pricing

Daily game updates for your server.

Affordable. Fully managed. Worldwide.

 

 

Our technicians remote into your server prior to your center opening and perform daily updates to ensure your customers can walk in, sit down, and open their favorite title, hassle free, without an annoying “this game needs to be updated” error. We pull daily updates for your full game library and update launchers, from Steam and Riot to niche ones like Minecraft TLauncher. We also perform weekly CCBootCloud server and iCafeCloud server updates, per the manufacturer release schedule.

We manage the full update lifecycle seven days a week:

• Full Game Library & Browser Updates
• Weekly CCBootCloud & iCafeCloud Server Updates
• Game Launchers (Steam, Epic, Riot, EA, TLauncher)
• Superclient OS Maintenance & Optimization

We can also update peripheral software such as HyperX NGENUITY, SteelSeries GG (Engine, Sonar, Moments), Razer Synapse, Logitech G Hub, Corsair iCUE, ROCCAT / Turtle Beach Swarm / Swarm II, ASUS ROG Armoury Crate, MSI Center (Mystic Light, peripheral modules), Alienware Command Center, Cooler Master  MasterPlus+, EVGA Unleash RGB, Glorious CORE, Fnatic OP, and Endgame Gear Configuration Tool.

By updating before you open and power on your bank of PC’s, we can ensure that each client is going to boot to the latest game and launcher updates and patches. Reduce customer complaints, avoid headaches, improve customer service, and save time and money with our one-of-a-kind service, available globally!

 

Years Operational & Technical Experience

Facilities in our Global Network

%

Real-world Uptime for Managed Servers

Game Patches Managed Annually

Support When You Need It

Tech issues don’t respect your business hours. When a server lags or a game update fails, you need immediate answers—not a support ticket that sits in a queue for days.

We operate on a split-shift schedule to ensure your center never stops running. Our maintenance teams work overnight to patch games and health-check your servers while you sleep. During the day, our Tier 2 engineers are online during US peak operating hours to handle active troubleshooting.

Whether it’s a critical “Server Down” emergency or a quick question about a Steam patch, help is just a message away. You focus on your customers; we’ll handle the maintenance.

Chat us for assistance

NEED PROACTIVE IT SUPPORT IN YOUR COUNTRY?

WE Manage Centers Worldwide

GameSync delivers server management without borders. Our team leverages decades of hands-on operator experience to provide seamless remote support for diskless systems in the USA and international markets. Wherever you are located, our team ensures your infrastructure is optimized, updated, and ready for business.

Contact Us for a specialized quote.

Working for You Behind the Scenes

We operate silently in the background to eliminate downtime and technical debt. You focus on building your community and revenue; we handle the complex infrastructure that powers it.

We’re Here to Help

Check out these common questions. If we haven’t answered yours, get in touch!

What is your process?

We offer a complimentary 15-minute introductory call to discuss our background, look at your current infrastructure, and discuss your needs.

Do you have a warranty in case something you do breaks?

It depends on the situation. Let’s look at some scenarios:

Scenario A: We Broke It (Warranty Fix)

The issue is a direct result of an action WE took during our scheduled maintenance. Since we touched it last, we fix it fast.

Cost to you: $0 (free).

Examples:

We updated Call of Duty, and now it crashes on launch for everyone.

We updated the Superclient, and now PCs are blue-screening.

Scenario B: It Just Broke (“Act of God” Fix)

The issue is caused by hardware failure, user error, external software becoming corrupt over time, or “ghost in the machine” type of mysteries. We didn’t touch it and this wasn’t caused by our maintenance routine, but it requires extra labor to troubleshoot and help remedy.

Cost to Tier 1 Client: $99/incident (Tier 2/3 get this free).

Examples:

A RAM stick died in the server.

A virus or other malware got on the server.

The internet provider changed a dynamic IP and the router needs re-configuring.

Fortnite released an update at 2 PM (outside our maintenance window) and you want it installed right now instead of waiting for tomorrow morning.

Scenario C: Gray Area (We usually fix as an act of goodwill)

We try to assess whether issues were caused by an update or another kind of problem. If it’s unclear if our update caused it, or if it’s a random glitch, we can still help as a courtesy.

Cost to you: First one is Free.

I filled out your contact form. How soon will I hear back from you?

We typically respond to inquiries within just 2-3 hours!

Services & Pricing

Volume discounts available for multi-locations / franchises. Don’t have a CCBoot server yet? Contact us.

Daily Game Updates

Available Globally
$129/month
  • Tier 1 Maintenance: Before Your Doors Open Daily, We Update Your Full Game Library
  • Updates of Your Installed Launchers (e.g.; Steam, Riot, Battle.net, Epic, EA, Ubisoft, Rockstar, Call of Duty HQ, Jagex, RuneLite, TLauncher, etc).
  • App Updates (e.g.; Discord, Software Peripherals, Chrome, Firefox)
  • Game Updates Within SuperClient (As Needed)
  • CCBootCloud Server Latest Updates
  • iCafeCloud Server Latest Updates
  • Central management via single games disk to ensure each PC’s games are patched
  • A great option for those who want to try our core maintenance services for the first time
  • Need technical help? Book a One-Time Support for just $99/incident (up to 1 hour of remote troubleshooting).

Managed Support

Technical Oversight and Staff Assistance
$399/month
  • Everything in the Daily Game Updates Plan: includes all daily game, launcher, and server software updates.
  • Staff Helpdesk: direct access for your floor staff to report bugs and ask questions via Discord/Ticketing system
  • Remote Break/Fix Troubleshooting: we remotely fix boot errors, license conflicts, and glitches.
  • Superclient Windows OS Updates: we manage critical Windows security patches and feature updates on your image to ensure stability.
  • GPU Driver Management: regular checks and installation of the latest NVIDIA/AMD Game Ready drivers to ensure new games run at max compatibility and FPS.
  • Basic Hardware Health Alerts: we install monitoring agents to track Server SSD/HDD Health (SMART status) and CPU Temperatures to catch overheating.
  • Standard SLA: response within 4 hours during standard business hours.

Premiere Service

Maximum Uptime Assurance + Data Safety
$599/month
  • Everything in Managed Support: includes updates, helpdesk, drivers, and troubleshooting.
  • Image Redundancy Verification: we manually verify that your critical OS, Image, and Game disks are successfully backed up to your local NAS/External Drive.
  • UPS Battery Monitoring: we review logs for On Battery events, load spikes and battery health to prevent crash-shutdowns of your server during a power event.
  • NVR/Security Status: “Heartbeat” check to ensure your Security Camera NVR is active and recording.
  • Extended Support Hours: coverage extends beyond standard business hours to cover peak evening gaming times (Up to 12:00 AM EST).
  • Priority “Gold” SLA: skip the line. Your tickets are flagged for immediate response (Target < 1 hour).
  • Quarterly Performance Audit: every 3 months, we review your server logs and capacity trends to recommend upgrades before things slow down.

Schedule a Free IT Assessment

Contact us today to discuss your support needs. Our pros analyze your network, server, and software, and come up with the right recommendations to keep your infrastructure operational and fluid.

 

We never share your info.  We respond within 3 hours.